Front Desk Receptionist

Equity Smart Home Loans • South Pasadena, CA

5d

About The Position

The Front Desk Receptionist will work to provide high-quality office support to the corporate team at Equity Smart Home Loans. This role requires a high-level of discretionary decision making, exceptional attention to detail, and excellent time management skills.

Requirements

• Minimum 2 years’ experience in administrative assistant and/or office support role. (Preferably in a busy office)
• Bachelor’s degree or equivalent work experience
• Outstanding grammar, spelling and punctuation a must
• Clear, articulate verbal communication skills with a professional and courteous telephone manner
• Knowledge of common business office procedures and terminology.
• Ability to professionally interact with executive management and leadership
• Ability to multi-task and handle constant interruptions and shifting priorities
• Advanced Microsoft Office proficiency including Outlook, Word, Excel, PowerPoint
• Strict attention to detail with a high level of accuracy
• Ability to maintain confidentiality

Responsibilities

• Represent EquitySmart well by providing exceptional customer service and effective communication, both in writing and orally, to both internal and external stakeholders
• Assist the Office Manager in all aspects of maintaining an organized office for the corporate team.
• Meet and greet clients as they come into the office
• Assist with all office duties including ordering lunch, ordering office supplies, answering phones, scheduling meetings, filing, assisting with travel, expense reports, document distribution
• Receive and distribute mail to team members
• Handle email requests and queries professionally and appropriately
• Position may require travel and commuting to different locations such as Branch Offices and mortgage related events
• Assist with all other support duties as assigned
• Some overtime and evening work required
• Update Equity Smart’s “Lender List” with accurate contact information
• Coordinate and complete broker packages for lenders
• Assist in managing Equity Smart’s NMLS and Comergence information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level