Bilingual Front Desk Receptionist (Kedzie)

DENTAL DREAMS•Chicago, IL

1d•Onsite

About The Position

The Role: The Dental Clinic located on Kedzie/63rd is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. The ideal candidate will be bilingual (Spanish) with great customer service skills. Who Are We: KOS Services Inc. / The Dental Clinic is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Requirements

Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans