The Front Desk Receptionist serves as the first point of contact for Community Living Alliance by creating a positive and welcoming environment for all visitors, clients, vendors, and staff.
Serve as the first point of contact for the organization by creating a positive and welcoming environment for all visitors, clients, vendors, and staff. Direct all guests to appropriate staff, departments or tenants.
Answer and appropriately route all incoming phone calls received through Community Living Alliance’s main phone line.
Manage all front desk logistical needs including pick-ups/deliveries, route faxes, and prepare/postmark company mail.
Utilize state and county portals in support of client services.
Provide support to all departments upon request to support organizational growth and change initiatives.
Maintain inventory of supplies and marketing materials to include collecting supply requests and fulfilling orders.
Coordinate and set up room reservations and catering orders for meetings, training, or events to include coordinating room reservations and signage.
High school diploma.
18 Years or Older
Six (6) months clerical/office operations.
Six (6) months providing customer service via in-person and electronic communications.
Pass a WI Caregiver Background Check
Capable of lifting/moving/pushing/pulling 35 pounds
Work in open and busy people-traffic environment near the front door of the building.
Must own or have access to reliable transportation to commute to the CLA office.
Authorized to Work in the United States
Completion of up to one (1) year vocational/technical coursework.
One (1) year clerical/office operations.
One (1) year providing customer service via in-person and electronic communications.
Work-Life Balance: M-F, No weekends, Flex Time
Time Off: 10 Paid Holidays, Vacation, Sick time
Competitive Benefits Package: Health, Dental, Vision, Retirement Plans, Life Insurance, Pet Insurance, Tuition Assistance, Eligibility for Public Student Loan Forgiveness Program (PSLF), Flex Spending Account and AAA discount
Collaborative Team Environment: Work alongside dedicated professionals who value mentorship and teamwork
Leadership & Growth Opportunities: Continuous training and development opportunities.