DENTAL DREAMS-posted 8 days ago
Full-time • Entry Level
Onsite • Ypsilanti, MI
501-1,000 employees

The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

  • Maintain a high level of customer service at all times
  • Work as part of a team with emphasis on communication
  • Schedule patient appointments per month and daily patient goals
  • Answer phones and confirm appointments
  • Greet and check-in patients
  • Accurately verify dental benefits
  • Maintain detailed patient records in a fast-paced environment
  • Collect payments, co-payments, and deductibles
  • Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
  • Pull patient charts for future appointments when necessary
  • Maintain a clean and professional office environment
  • Assist with presenting and/or explaining treatment plans
  • Excellent Customer Service experience
  • Bilingual - Spanish (preferred)
  • Dentrix and/or Eaglesoft experience (preferred)
  • Competitive compensation
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
  • Life insurance, Pet insurance, and more
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