Front Desk Receptionist

Serenity Mental Health Centers • Arlington, TX

12d • Onsite

About The Position

As the Front Desk Receptionist, you’re the first smile patients see when they walk in. You’ll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.

Requirements

• Calm energy, attention to detail, and team spirit
• Can juggle multiple tasks without breaking a sweat
• Fluent in digital — from email to scheduling systems and databases
• You get that privacy matters — or you're down to learning the rules
• 1+ year of helping people in fast-paced, service-focused roles
• High School Diploma or GED

Responsibilities

• Greet patients (and their support crew) with warmth and professionalism
• Update and verify patient info at every visit
• Help with forms and answer patient questions
• Answer phones and emails — with clarity, kindness, and efficiency
• Make appointment reminder calls
• Get to know our patients — names, stories, and what makes them feel seen
• Keep the front space clean, calm, and inviting
• Use scheduling software and medical office tech like a pro
• Pitch in wherever needed — we’re a team, always

Benefits

• A consistent schedule: 3 days/week (13-hour shifts)
• Fulfillment – make a real difference for others as you help our patients ‘take back their lives’
• Room to grow — real career paths and skill-building support
• Time to live your life — 10 PTO days (15 after first year) + 10 paid holidays
• Excellent health, dental, & vision — we cover 90%
• 401k
• Earn rewards for referring great people to our team

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees