Front Desk Receptionist

RENAL MEDICINE ASSOCIATES LTD•Albuquerque, NM

12d•Onsite

About The Position

RMA is seeking to hire a Front Desk Receptionist for our Albuquerque location. As an RMA receptionist, you will be the first point of contact for our company. The receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Requirements

Attention to detail
Confidentiality
Customer focus
Internal communications
Interpersonal communications
Listening skills
Multi-tasking
1+ year of front desk experience in a medical setting

Nice To Haves

Bilingual a plus

Responsibilities

Open the facility every morning- Receiving visitors, greeting, welcoming, and directing them.
Verify insurance on every scheduled patient. This includes several insurance portals to complete the process.
Check in patients which includes taking payments, verifying insurance, address, nephrologist, pharmacy, PCP, ensure all paperwork is completed if the patient is a consult.
Scanning and uploading all paperwork for the patient’s chart.
Schedule appointments for patients upon leaving the facility, providing the patient with all the proper documentation upon discharge.
Keep the waiting area clean.
Deal with queries from the public
Monitor visitors and maintain security awareness.
Receive and sort packages from mail deliveries.
Responsible for closing the facility for the end, locking the front doors.