Front Desk Receptionist

Cooper University Hospital•Cape May Court House, NJ

10h

About The Position

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Short Description Cape Regional Physician Associates is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. Cape Regional Physicians Associates has over 60 primary care providers and specialists, delivering services in multiple locations throughout Cape May County. Overview Knowledge of medical insurance terminology, computer skills for scheduling and familiarity of general office procedures and equipment, arranging appointments for care, providing exceptional customer service

Requirements

High School graduate or equivalent
Extensive knowledge of medical/radiology terminology
Minimum 3 years medical office/authorization/insurance experience, preferred
Positive, upbeat disposition with ability to multitask in fast-paced environment
Must be proficient in Word/Excel and EMR, have good organizational skills

Responsibilities

Verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service
Explains financial requirements to the patients or responsible parties including authorization process and deductibles
Accurately processes all requests and documents appropriate information within a time-sensitive environment
Ability to deal with the public with professionalism and compassion in stressful situations and prevent, calm, or defuse irate callers and patients by working with them to identify concerns and properly directs calls
Ability to hear inquiries from patients, physicians, clients or staff, answer phone and speak with patients