Front Desk Receptionist- Dental Office

Solex HRC•Weymouth, MA

1d•$22 - $28•Onsite

About The Position

We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office. As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs.

Requirements

High school diploma or equivalent required
Prior experience in a dental or medical office required
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and stay calm under pressure
Friendly, professional, and customer-service oriented attitude

Nice To Haves

Familiarity with dental software is a plus

Responsibilities

Greet patients warmly and ensure a positive check-in/check-out experience
Answer phone calls and respond to voicemails and emails in a timely and professional manner
Schedule, confirm, and modify patient appointments
Verify insurance information, update changes, calculate and collect co-pays or outstanding balances
Maintain patient records and ensure accuracy in data entry and documentation
Handle incoming and outgoing mail and correspondence
Assist with billing and claims processing as needed
Maintain a clean and organized front desk area
Follow HIPAA guidelines and maintain patient confidentiality