Front Desk Receptionist
About The Position
Be the First Hello at York General! The Front Desk Receptionist is the welcoming heartbeat of York General. This full-time, Monday through Friday role is often the very first interaction our patients, visitors, and community have with our organization. If you thrive on connection, can juggle multiple priorities with calm confidence, and take pride in creating a positive first impression, this could be the perfect fit for you. Why You'll Love This Role: Customer-Focused Impact: You set the tone with warmth, professionalism, and compassion Meaningful Interaction: Assist patients and visitors by answering questions and guiding them to the right place. Supportive, Close-Knit Team: Work alongside teammates who collaborate and genuinely enjoy working together. Employee-Centered Culture: York General has been named Modern Healthcare's Best Place to Work for 12 consecutive years. Predictable Schedule: Monday through Friday, 8:30am to 5:00pm Great Benefits: York General offers a comprehensive benefits package designed to support your health, well-being, and work-life balance.
Requirements
- A friendly, professional demeanor and strong customer service skills.
- Experience working with a multi-line phone system.
- Basic computer skills and accurate typing ability.
- High school diploma or GED
Responsibilities
- Operate the main hospital phone system and direct calls appropriately.
- Greet patients, visitors, and staff with professionalism and care.
- Escort patients and visitors to appropriate areas within the facility.
- Receive and post payments accurately.
- Provide general customer service support to patients, visitors, and coworkers.
Benefits
- York General offers a comprehensive benefits package designed to support your health, well-being, and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
