Front Desk Receptionist (Physical Therapy Office)

Body Moksha Physical Therapy•Chatham Township, NJ

49d•$20•Onsite

About The Position

Keep the clinic running, keep the leads moving. Join our growing team at Body Moksha Physical Therapy in a dual-role that blends front desk operations with lead follow-up and CRM management. We’re looking for a tech-savvy, detail-oriented person who can handle phones, scheduling, and spreadsheets — all while keeping patient experience smooth and stress-free. We help active adults in their 40s–60s move better, stay active, and keep doing what they love — without pain or pills. Since 2016, we've delivered one-on-one, insurance-free care in a warm, relationship-first environment. Most of our patients find us through referrals, not ads. If you’re someone who likes knowing your work supports real people (and not just pushing paper), this might be for you.

Requirements

Comfortable on the phone and with scheduling software
Tech Savvy - familiar with spreadsheets, CRMs, or electronic health records (JaneApp is a plus)
Detail-focused — you don’t need to be told twice to follow up or complete a task
1+ year of admin, front desk, or healthcare office experience
Able to work independently and also take direction when needed
Excited to work in a supportive, small team where your work has direct impact

Nice To Haves

familiar with spreadsheets, CRMs, or electronic health records (JaneApp is a plus)

Responsibilities

Follow up on incomplete intake forms
Greet, check-in, and assist patients at the front desk
Track patient sessions/packages and log data into our EHR (JapeApp)
Print weekly treatment schedules and prep workshop materials
Restock supplies weekly and manage inventory
Answer calls and reschedule or book appointments
Support the Owner and Ops Manager with general administrative tasks
Call patients to confirm initial evaluations and rebook cancelled appointments
Enter all new leads into the lead tracking spreadsheet (with complete/correct info)
Keep CRM up-to-date and organized so leads move into the right email/text sequences
Flag leads that need Sales follow-up and close the loop when evals are booked