Front Desk Receptionist (Kalamazoo)
About The Position
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations 1. Manage patient scheduling for Dentists. 2. Communicate with patients regarding provider availability. 3. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement 1. Descriptively explain insurance coverage to all patients. 2. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. 3. Provide engaging patient service to exemplify extraordinary customer service. 4. Assist in explaining patient treatment plans.
Requirements
- Previous Dental or Healthcare experience (preferred)
- Bilingual - Spanish (preferred)
- Excellent Customer Service experience
Responsibilities
- Manage patient scheduling for Dentists.
- Communicate with patients regarding provider availability.
- Collect patient payments, co-payments, and deductibles.
- Descriptively explain insurance coverage to all patients.
- Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
- Provide engaging patient service to exemplify extraordinary customer service.
- Assist in explaining patient treatment plans.
Benefits
- Will have the opportunity to gain firsthand experience of the dental healthcare business.
- Opportunity to become cross trained in the skills of oral radiology and dental assisting.
- Medical and Vision Insurance
- Free dental treatment at our locations
- PTO
- 401K
- Life Insurance, Pet Insurance and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
