Front Desk Receptionist

Precision Healthcare Specialists • Fort Myers, FL

1d

About The Position

Precision Healthcare Specialists is seeking a friendly, dependable, and organized Front Desk Receptionist to support our ENT & Allergy Specialists of Florida practice. This role is the first point of contact for patients and plays a vital role in delivering an exceptional patient experience while ensuring efficient front office operations in a busy specialty clinic.

Requirements

• High school diploma or equivalent required
• Minimum of 1 year of front desk or medical office experience preferred
• Experience in ENT, allergy, or specialty medical practices a plus
• Knowledge of insurance verification and medical terminology preferred
• Strong customer service, communication, and organizational skills
• Ability to multitask in a fast-paced healthcare environment
• Proficiency with EMR systems and basic computer skills

Nice To Haves

• Bilingual (Spanish/English) a plus
• Experience with scheduling for specialty providers

Responsibilities

• Greet patients in a professional and compassionate manner
• Answer incoming calls, schedule appointments, and manage patient inquiries
• Check patients in and out, verify demographics, and collect required documentation
• Verify insurance eligibility, collect copays, and process payments
• Maintain accurate patient records in the electronic medical record (EMR) system
• Coordinate referrals, authorizations, and follow-up appointments as needed
• Communicate effectively with clinical staff and providers to support clinic flow
• Maintain a clean, organized, and HIPAA-compliant front desk area
• Address patient concerns and escalate issues appropriately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED