DENTAL FRONT DESK

Friendly Dental GroupCharlotte, NC
6d$19 - $23

About The Position

Join our established and growing dental practice! We're seeking an experienced Front Desk professional to join our expanding team.

Requirements

  • Minimum 1 year of dental front desk experience
  • Knowledge of clinical dentistry, front office administration, NC Medicaid, dental insurance, billing, and collections
  • Strong scheduling experience for patients and providers
  • Exceptional customer service and multitasking skills
  • A positive, professional, and team-oriented attitude

Nice To Haves

  • Dentrix experience, or bilingual (English/Spanish) skills are a plus

Responsibilities

  • Welcome and assist patients in a friendly, professional manner
  • Manage phone calls, messages, and appointment scheduling
  • Maintain accurate patient records and update systems as needed
  • Support billing and insurance processes
  • Ensure the front desk is clean, organized, and welcoming
  • Deliver excellent customer service and resolve patient inquiries promptly

Benefits

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
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