Front Desk Receptionist

IntraCare Health Center•Carrollton, TX

48d

About The Position

The Front Desk Receptionist / Administrative Assistant serves as the first point of contact for visitors and callers, providing professional customer service and efficient administrative support. This role ensures smooth day-to-day office operations and assists with clerical and administrative tasks across departments.

Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
1–3 years of experience in a receptionist, administrative, or customer service role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
Professional appearance and positive attitude.
Ability to handle confidential information with discretion.
Strong attention to detail and reliability.

Responsibilities

Greet and welcome visitors in a friendly and professional manner.
Answer, screen, and forward incoming phone calls promptly.
Maintain visitor logs and manage access to the office premises.
Handle incoming and outgoing mail, deliveries, and courier services.
Keep the reception area tidy, organized, and presentable at all times.
Provide general administrative and clerical support to staff and management.
Prepare and edit correspondence, reports, and documents as needed.
Schedule and coordinate meetings, appointments, and travel arrangements.
Maintain office supplies inventory and place orders when necessary.
Assist in filing, data entry, and record management.
Support HR or finance teams with basic administrative tasks (e.g., onboarding paperwork, invoice tracking).
Respond to inquiries from clients, employees, and external partners.
Direct requests or issues to the appropriate person or department.
Ensure professional communication through email, phone, and in-person interactions.