Front Desk Receptionist

$33,280 - $33,280/Yr

Clear Lakes Dental - Richfield, MN

posted 16 days ago

Full-time - Entry Level
Richfield, MN

About the position

The Front Desk Receptionist at Clear Lakes Dental serves as the first point of contact for patients, providing exceptional customer service in a fast-paced dental practice. This full-time position involves welcoming patients, assisting with administrative tasks, and ensuring a professional reception area. The role emphasizes a supportive team environment with a focus on stress-free operations and includes comprehensive training for new hires.

Responsibilities

  • Greet patients with a warm hand towel upon arrival.
  • Assist patients in filling out required intake and medical forms.
  • Correctly enter patients' medical history and medication list.
  • Scan necessary documents and update patient profiles.
  • Scan new insurance cards as needed.
  • Collect payments from patients and update their ledger.
  • Inform patients of payment options when applicable.
  • Notify the clinical team when patients are ready for their appointments.
  • Maintain a professional appearance in the reception area.
  • Prepare check-in notes for the next day to ensure a smooth process.
  • Maintain patient confidentiality.

Requirements

  • 1 year of customer service experience.
  • Ability to handle a fast-paced environment.
  • Strong written and oral communication skills.
  • Demonstrated ability to manage complex operational matters.
  • Highly motivated and self-starter attitude.
  • Energetic and engaging personality.
  • Enjoy working with people.
  • Proficient with computers (minimum 40 wpm).

Nice-to-haves

  • Bilingual in Spanish, Somali, Oromo, or Hmong.

Benefits

  • 401(k)
  • Health insurance
  • Paid time off
  • Paid training
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