Front Desk Receptionist

East Coast Truck And Trailer Sales • Portsmouth, VA

440d • $33,280 - $41,600

About The Position

The Front Desk Receptionist at East Coast Truck & Trailer Sales, Inc. is responsible for managing the front office operations under the supervision of the Office Manager. This role requires excellent communication skills, multitasking abilities, and proficiency in using office equipment. The receptionist serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment while performing various administrative tasks.

Requirements

• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and other office equipment.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Friendly and professional demeanor.
• 2 years of customer service experience (preferred).

Responsibilities

• Answering incoming phone calls, taking messages, and directing calls to the appropriate person or department.
• Greeting visitors and customers as they arrive at the office, and directing them to the appropriate person or department.
• Maintaining a clean and organized reception area.
• Performing basic administrative duties, such as data entry, filing, and scanning.
• Sending mail via USPS, regular and certified, and FedEx.
• Keeping track of office supplies, arranging new orders, maintaining stock supplies, and tracking costs.
• Following office procedures and policies to ensure the smooth operation of the office.
• Receiving and logging manufacturer recalls and sending recall letters to end users if required.
• Scanning in deal files to Karmak.
• Maintaining the Sales Call Rotation list.
• Planning and carrying out monthly birthday lunches, holiday cookouts, or events.
• Posting or emailing reminders of holiday schedules, birthdays, and company lunches.
• Assisting with trade show planning and reservations.
• Assisting with special projects as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed