Front Desk Receptionist
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About The Position
The Front Desk Receptionist plays a crucial role in ensuring a positive experience for guests at our hotel. This position involves registering and processing guests upon their arrival, accommodating their requests, and effectively communicating with hotel staff regarding the status of guest rooms. The receptionist is also responsible for upselling guest rooms and promoting various hotel services to enhance the guest experience. Handling cash payments accurately and maintaining a clean and organized front desk area are essential duties of this role. The ideal candidate will possess strong phone etiquette and customer service skills, as they will be the first point of contact for guests entering the hotel. This position offers both full-time and part-time opportunities, with flexible scheduling options including 8-hour and 12-hour shifts, as well as weekend availability as needed. Candidates with prior hotel experience and a background in front desk operations will be preferred, as they will bring valuable insights and skills to the team.
