Front Desk Receptionist

American Airlines Group • Irving, TX

221d • $22

About The Position

Envoy Air is seeking a customer-oriented professional to join our Corporate Headquarters as a Receptionist. This role is crucial as you will be the first point of contact for our company, providing outstanding service and administrative support across the organization. The Receptionist will report directly to the Supervisor and work closely with the Talent Acquisition team and the Facilities Manager. This position offers a pay rate of $22/hr and includes amazing employee flight privileges within the American Airlines global network, along with training and development programs to enhance your career.

Requirements

• Minimum age of 18
• High school diploma or GED equivalent
• At least one (1) year of previous receptionist and clerical experience
• Intermediate to advanced working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
• Experience working with a multi-line phone system
• Demonstrated ability to communicate effectively, both verbally and in writing
• Ability to maintain complete confidentiality and discretion in all communications
• Must be able to read, write, fluently speak, and understand the English language
• Possess the legal right to work in the United States

Nice To Haves

• Prior working experience with an applicant tracking system
• Previous experience working with confidential material
• Familiarity with SharePoint

Responsibilities

• Welcome guests and greet visitors to the business.
• Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• Provide guidance, driving and address directions, facsimile numbers, and other pertinent guidelines to visitors, contractors, and vendors.
• Announce all campus visitors and direct them to designated lobby locations.
• Manage, sort, distribute, and secure all incoming and outgoing campus mail and packages.
• Screen and direct all incoming calls from Envoy's mainline and the Talent Acquisition mainline to appropriate personnel.
• Reply to all voicemails on each phone mainline.
• Assist recruiters and recruitment coordinators with candidate pre-employment tasks and badging activation.
• Receive, sort, distribute, and track all Envoy Employee Company ID badges.
• Manage the Talent Acquisition group Outlook account, replying to all incoming inquiries and sending follow-up work to the appropriate recruitment staff.
• Communicate with active candidates missing pre-employment documentation and provide deadlines for submission.
• Communicate interview process information to candidates and ensure they understand what to expect on the day of the interview.
• Arrange travel and accommodations, and prepare vouchers for visitors.
• Coordinate and schedule weekly vendors for Tuesday Vendor days when requested.
• Maintain Envoy Headquarters office services/vendors listing.
• Perform clerical/administrative support tasks such as HR records, filing, photocopying, transcribing documents, and fax support.
• Assist other administrative staff with overflow tasks.
• Arrange room reservations for various departments using the Outlook calendar.
• Assist the Office Administrator in planning and executing office events and meetings.

Benefits

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: High school or GED