Front Desk Receptionist

NJ 365 Urgent Care • South Brunswick Township, NJ

391d • $33,280 - $35,360

About The Position

The Front Desk Receptionist position at our Urgent Care facility in Kendall Park, NJ, is a temporary role with the potential for permanent hire. The role focuses on providing excellent customer service and managing front desk operations, ensuring a welcoming environment for patients and efficient handling of administrative tasks.

Requirements

• High School Degree or GED
• Experience working in a high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office, or retail environment) preferred
• Excellent verbal, written, and interpersonal communication skills
• Detail-oriented and a team player
• Ability to use Electronic Medical Record (EMR) systems
• Proficient in using Word and Excel
• Ability to sit/stand for prolonged periods of time

Responsibilities

• Greeting and welcoming patients
• Organizing and coordinating patient intake and appointments
• Assisting patients with completion of paperwork when necessary
• Accurately entering/updating patient information in the system
• Processing medical insurance information and verifying patient eligibility
• Addressing patient questions about insurance
• Performing data entry
• Scanning, updating, and filing medical records
• Answering phone calls and questions in a prompt and polite manner
• Handling cash and co-payments accurately
• Providing outstanding customer service to every patient

Benefits

• On-the-job training
• Flexible working hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED