UnitedHealth Group-posted 3 months ago
$16 - $27/Yr
Full-time • Entry Level
Onsite • Miami, FL
Insurance Carriers and Related Activities

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

  • Provides general administrative and clerical support, including answering telephones, and screening and directing calls
  • Answers phones courteously and promptly and prioritizes the distribution of messages in a timely manner
  • Coordinate with transportation companies
  • Greets members as they enter and depart from the senior center
  • Directs members, customers, and guests to correct destination
  • Registers new members and schedules appointments
  • Maintains the cleanliness of the reception area
  • Receives mail and distributes accordingly
  • Maintains a pleasant, front office demeanor
  • Performs all other related duties as assigned
  • High School Diploma/GED (or higher)
  • 2+ years of customer service and/or clerical experience
  • Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner
  • Ability to think critically and exercise sound judgment
  • Excellent communication, interpersonal and organizational skills
  • Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc.
  • EPIC experience
  • Bilingual - Spanish/English
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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