Front Desk Receptionist & Surgery Scheduler
About The Position
Pacific Endoscopy Center is seeking a PRN Front Desk Receptionist & Scheduler to join their patient-focused team. Located in Pearl City, HI, Pacific Endoscopy Center is a leading outpatient facility specializing in gastroenterology and endoscopic procedures, committed to providing exceptional care with a focus on patient safety, comfort, and satisfaction. The center utilizes advanced technology and a skilled team to deliver high-quality diagnostic and therapeutic services in a welcoming and efficient environment. The Front Desk Receptionist will be responsible for creating a positive, welcoming experience for patients and their families, including greeting them, managing incoming calls, performing insurance verification, handling cash collections, and correctly managing patient charts. As a Surgery Scheduler, this role is crucial for successful surgical procedures, involving the daily maintenance of the surgery schedule, managing all aspects of the scheduling process, strategizing, problem-solving, and ensuring high levels of customer service with scheduling coordinators from doctors' offices and operating room staff.
Responsibilities
- Provide a positive, welcoming experience to patients and their families
- Greet patients and their families
- Answer and route incoming calls
- Complete insurance verification as needed
- Perform cash collections
- Ensure correct handling of patient charts
- Daily maintenance of the surgery schedule
- Manage all aspects of the scheduling process
- Strategize and problem solve regarding scheduling
- Ensure high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
