Front Desk Receptionist / Sales Associate

Edge Physical Therapy And Sports Medicine • Paramus, NJ

389d • $33,280 - $52,000

About The Position

The Front Desk Receptionist / Sales Associate at EDGE Physical Therapy and Sports Medicine plays a crucial role in ensuring a welcoming and efficient environment for clients. This position involves a blend of administrative duties, customer service, and support for physical therapists, all aimed at providing an exceptional experience for patients and visitors.

Requirements

• Medical office front desk experience of 2+ years preferred
• High quality hospitality and customer service experience of 2+ years preferred
• Sales background highly preferred
• Experience with scheduling and using Navinet for insurance verification
• Familiarity with commercial insurance, WCOMP, and MVA
• Proficiency in Google Drive, Docs, and Sheets

Nice To Haves

• Excellent multitasking skills
• Team player
• Detail-oriented
• Excellent communication skills
• Ability to problem solve independently
• Accountable, punctual, and professional

Responsibilities

• Scheduling patients
• Calling patients for appointment reminders
• Taking incoming calls and relaying messages
• Responding to emails promptly
• Staying in constant communication with physical therapists and supporting staff
• Verifying insurance benefits
• Authorizing visits when necessary
• Scanning and faxing documents
• Data entry using different platforms in the clinic
• Collecting patient copays and payments
• Assisting physical therapists with administrative needs
• Keeping track of referrals
• Providing custom clinic reports
• Performing light physical therapy aide duties when necessary
• Handling minimal marketing duties for company enhancement

Benefits

• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed