Front Desk Receptionist - Patient Care Coordinator (Chiropractic Office)

Focus On Health Chiropractic • Columbia, MO

422d • $31,200 - $35,360

About The Position

The Patient Care Coordinator at Focus On Health Chiropractic is a vital role that serves as the first point of contact for patients, ensuring a warm and welcoming environment. This position involves a variety of administrative tasks that contribute to the overall patient experience, from scheduling appointments to managing patient accounts and facilitating communication between patients and healthcare providers.

Requirements

• 1 year of customer service experience
• 1 year of front desk experience
• Ability to commute to Columbia, MO 65203
• Experience with electronic health records (preferred)

Responsibilities

• Creating a warm, welcoming environment
• Assisting patients with scheduling
• Answering phones and monitoring voicemails
• Monitoring email and app-based communication
• Checking patients in and out
• Rooming patients and assisting with passive modalities
• Assisting with patient account management
• Collecting and processing payments
• Preparing financial documents
• Verifying patient insurance benefits
• Communicating with the billing department and keeping patient ledgers balanced
• Managing reports with clinic statistics and patient management
• Managing daily collections, balancing the drawer, and preparing deposits
• Facilitating referrals and imaging requests
• Monitoring and managing office supply inventory
• Ensuring the facility is clean and tidy

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed