Four Seasons Hotels and Resorts-posted 9 months ago
Part-time • Entry Level
Kapolei, HI
Accommodation

The Four Seasons Resort O'ahu at Ko Olina is looking for a Front Desk Receptionist - On Call who has a passion for excellence and the spirit of aloha. The Front Desk Receptionist reports to the Front Desk Management team and is responsible for seamless registration and cashiering service for our guests. The individual must be able to handle various guest requests, inquiries, and issues, and be responsible for the follow-up of such circumstances. We are looking for an energetic, experienced customer service professional with excellent phone and interpersonal skills, ability to multitask, have a passion for service and hospitality. Applicants will be a willing team player, comfortable with computer systems including Opera and willing to accept assignments on an as-needed basis, in order to promote teamwork. Flexibility to work early mornings, evenings, weekends, and holidays is required.

  • Responsible for the seamless registration and cashiering service for our guests.
  • Ensure a complete and accurate folio.
  • Assist with reservations and Concierge on an as-needed basis to ensure a seamless guest experience.
  • Candidate must be fluent in English, both verbal and written.
  • Excellent communication and organization skills.
  • Previous customer experience and ability to work effectively under pressure.
  • Requires attention to detail and problem-solving skills.
  • Successful candidates must possess legal work authorization in the United States.
  • Japanese language skills are preferred.
  • Service Passion.
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