Front Desk Receptionist/Greeter

Clear Lakes Dental-posted about 1 year ago

$33,280 - $33,280/Yr

Full-time • Entry Level

Saint Paul, MN

101-250 employees

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As a Front Desk Receptionist/Greeter at Clear Lakes Dental, you will be the first point of contact for patients visiting the clinic. Your role is crucial in providing exceptional customer service and ensuring a welcoming environment for all clients. You will handle various administrative tasks to support the clinical team and maintain the reception area professionally.

Greet patients with a warm hand towel when they arrive at the dentist's office.
Assist patients in filling out required intake and medical forms.
Correctly enter in patients' medical history and medication list (if applicable).
Scan any necessary documents and update the patient's profile.
Scan new insurance cards if necessary.
Collect payments from patients (if necessary) and update the patient's ledger with payment.
Inform patients of payment options (if applicable).
Notify the clinical team when patients are ready.
Ensure the reception area is maintained and professional in appearance.
Prepare check-in notes for the next day to ensure a smooth check-in process for patients.
Maintain patient confidentiality.

1 year of customer service experience.
Ability to handle a fast-paced environment.
Strong written and oral communication skills.
Demonstrated ability to manage complex operational matters.
Highly motivated and self-starter attitude.
Energetic and engaging personality.
Enjoy working with people.
Proficient with computers (minimum 40 wpm).

401(k)
Health insurance
Paid time off

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