Summit Eye Care-posted about 1 year ago
$35,360 - $37,440/Yr
Full-time • Entry Level
Onsite • Brandon, FL
Ambulatory Health Care Services

The Front Desk Receptionist at Summit Eye Care plays a crucial role in providing administrative support within an optometry office. This position serves as the first point of contact for guests and visitors, ensuring a welcoming environment while managing various clerical tasks. The ideal candidate will possess strong customer service skills and the ability to handle emergencies effectively, contributing to the smooth operation of the office.

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Update schedule
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Verifying insurance, scheduling and confirming appointments, and handling cash
  • Previous optical experience is a must
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Previous experience with EHR
  • Previous experience within a health care setting
  • Proficiency in Microsoft Office
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school diploma
  • Customer service: 1 year (Preferred)
  • Optometry: 1 year (Required)
  • 401(k) matching
  • Employee discount
  • Paid time off
  • Vision insurance
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