Front Desk Receptionist FT

United Surgical Partners International • Fayetteville, GA

373d

About The Position

The Front Desk Receptionist at Resurgens Fayette Surgery Center is responsible for managing the front office operations, including patient admissions, medical records management, and customer service. This full-time position requires effective communication with patients, families, and medical staff, ensuring a smooth workflow in a fast-paced environment.

Requirements

• Minimum 1-2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Detail-oriented with a genuine desire to work and improve the center as a whole.
• Excellent verbal and non-verbal communication skills in a professional manner.
• Ability to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Knowledge of insurance verification and collection processes.
• Strong problem-solving and decision-making skills.
• Professional appearance and excellent phone etiquette.
• Exceptional customer service skills.

Responsibilities

• Admit patients and process their paperwork.
• Update patient demographics/information in the system.
• Collect monies due and document in the billing system.
• Handle funds per office procedure.
• Answer incoming phone calls.
• Maintain the Practice's medical records according to established guidelines and requirements.
• Review records for compliance with approved policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed