Front Desk Receptionist and Client Concierge at TWC, Dublin Ohio

JEFF WYLER AUTOMOTIVE FAMILY•Dublin, OH

1d•Onsite

About The Position

The Wyler Collection, Dublin, Ohio is a premier automotive destination, representing the finest in automotive luxury. We are not just selling cars; we are curating an experience. Our state-of-the-art facility caters to a discerning clientele who expect only the best service from the moment they walk through our doors. We are currently looking for a polished, professional, and welcoming Front Desk Receptionist to join our team and act as the Client Concierge. As the first point of contact, you will create a welcoming, professional, and luxurious atmosphere. The ideal candidate is energetic, highly organized, and passionate about providing a world-class experience. You will manage high-volume phone lines, greet guests, assist with scheduling, and support our sales and service departments and does assist with cashier duties.

Requirements

3+ years of experience in a receptionist, concierge, or high-end retail/hospitality role preferred.
Exceptional grooming and professional demeanor appropriate for a luxury brand.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn software.
Proven ability to remain calm and efficient in a fast-paced, high-volume environment.
Willingness to work flexible hours, including Saturdays.

Responsibilities

Warmly welcome all clients into the showroom, offering refreshments, and guiding them to the appropriate department.
Professionally manage a high-volume, multi-line switchboard, directing calls and taking detailed messages.
Act as a "Concierge," ensuring the waiting lounge and showroom are immaculate and welcoming at all times.
Assist sales and service teams with clerical duties, including scanning, filing, and managing client appointments.
Safely process customer payments for service or sales transactions.