Front Desk Receptionist/Administrative Assistant

Child Communication and Behavior Specialists•Sacramento, CA

About The Position

We are seeking a friendly, professional, and highly organized Front Desk Receptionist to be the first point of contact for clients and visitors at our clinic. This position is critical in setting the tone for a warm and welcoming experience while also ensuring smooth front-office operations. The ideal candidate is someone who thrives in a fast-paced environment, demonstrates exceptional customer service, and maintains a proactive approach to clinic supply management and client support.

Requirements

Fluent with Microsoft Office Suite including Excel, Teams and Copilot
Prior experience in a receptionist or front office role, preferably in a healthcare or ABA clinic setting.
Strong customer service and interpersonal communication skills.
Comfortable with Microsoft Office Suite (especially Outlook and Excel), and able to learn new systems quickly.
Excellent organization and time management skills with strong attention to detail.
Ability to work independently, prioritize tasks, and respond quickly to changing needs.

Nice To Haves

Bilingual is an asset.

Responsibilities

Greet clients and visitors in a warm and professional manner, ensuring a positive and welcoming first impression.
Check clients in and out for sessions, confirming attendance and updating records in our system.
Maintain an organized and clean front office area, ensuring it reflects the professionalism and care of CCBS.
Monitor, order, and restock clinic supplies to support daily operations and staff needs.
Answer incoming calls, direct inquiries appropriately, and respond to voicemails and emails in a timely manner.
Act as a liaison between the company and external parties, such as insurance providers and clients, handling inquiries, records requests, and follow-ups in a professional and timely manner.
Oversee processes related to staff certifications, client reviews, and funding source requirements, proactively managing communication and follow-through to support company goals.
Collaborate with the administrative teams to handle requests and queries from senior managers
Support administrative and clinical teams with light clerical tasks and other duties as assigned.
Other duties as assigned.