Front Desk Administrative Assistant

New Horizon Community Care • Tempe, AZ

1d • Onsite

About The Position

Established in 2001, New Horizon Community Care (NHCC) has developed a programming structure that challenges, encourages, and empowers clients to enhance self-esteem, modify behaviors, and become productive members of their communities. At NHCC, we are committed to providing accessible, equitable, and culturally competent mental health care to individuals of all backgrounds and experiences.
We are seeking a detail-oriented Front Desk Administrative Assistant to join our Corporate Office team in Tempe. This position provides a welcoming environment for clients and visitors and is responsible for administrative and clerical support across different mental health programs, This role is ideal for someone who wants to support community mental health services from behind the scenes while working in a fast-paced, collaborative environment.

Requirements

• Schedule: Monday through Friday 8am - 5pm
• Prior administrative experience required; healthcare or community mental health experience preferred
• Proficiency in Microsoft Word and strong typing skills required
• Strong organizational skills and attention to detail
• Excellent communication and problem-solving abilities
• Must be able to work on-site at our Corporate Office in Tempe (not a remote position)
• Must be at least 21 years of age
• High school diploma or GED
• Experience working in an administrative setting
• Ability to complete criminal history self-disclosure affidavits
• Ability to obtain an Arizona Department of Public Safety (DPS) Unrestricted Level 1 Fingerprint Clearance Card
• Must pass a drug test and comply with NHCC's drug-free workplace policy

Nice To Haves

• healthcare or community mental health experience preferred

Responsibilities

• Greet and welcome guests
• Answer, screen, and forward incoming phone calls
• Provide prompt, accurate, and friendly customer service
• Provide administrative support to billing, leadership, and program staff
• Maintain accurate, organized, and confidential records
• Manage correspondence and support daily office operations

Benefits

• Medical Insurance: Fully company-paid plan after 30 days of employment (effective the first of the month)
• Dental Insurance
• Vision Insurance
• Short-Term & Long-Term Disability Insurance (Company Paid)
• Life Insurance (Company Paid; optional additional coverage available)
• Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO)
• Paid holidays
• 403(b) Retirement Plan with company matching after one year
• Supplemental insurance stipends (e.g., AFLAC or Assurity)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED