Front Desk Receptionist Acupuncture Office

Kang Fu Acupuncture & HerbalWalnut Creek, CA
397d$45,760 - $45,760

About The Position

We are seeking a highly organized and professional Front Desk Receptionist to join our team at Kang Fu Acupuncture. This part-time position is crucial as you will be the first point of contact for our office, providing exceptional customer service and ensuring smooth operations in a fast-paced acupuncture environment.

Requirements

  • Bilingual communication skills
  • Customer service experience
  • Medical office experience
  • Organizational skills
  • Proficiency with multi-line phone systems
  • Entry-level position

Nice To Haves

  • Familiarity with insurance procedures
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize tasks in a fast-paced environment

Responsibilities

  • Greet and welcome patients and visitors with a friendly and professional demeanor
  • Answer phone calls, schedule appointments, and manage patient inquiries
  • Maintain patient records and ensure accuracy of information
  • Coordinate with medical staff to ensure efficient patient flow
  • Handle insurance verification and claims processing
  • Assist with administrative tasks such as filing, faxing, and data entry
  • Follow HIPAA guidelines to maintain patient confidentiality

Benefits

  • Competitive salary based on experience
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