Front Desk Reception - Concierge

Edmonds Village•Edmonds, WA

3d•$20 - $25

About The Position

Front Desk Reception / Concierge- Large, Luxury, Independent Living Community We are seeking a happy, outgoing, reliable and confident Front Desk Concierge to join our operations team at a brand new senior living community in Edmonds, Washington. Come join a team of dedicated, smart, and caring professionals as they work together to care for our residents and provide them with a care-free lifestyle. The Front Desk Concierge must be highly focused on customer service, and posses administrative expertise with a concentration on details. Who we are "Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees." - Evrett Benton, CEO If you are looking for a company and team that understands the value of people, then look no further! Stellar Senior Living is a premier independent, assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us. Our beautiful, 6-story Edmonds community boasts 127 units - built for the active modern ager. We are prepping to open! You will take pride in being on the opening team, setting up our front desk area, employee lounge and assisting our Business Office Manager with a variety of administrative tasks. What we offer Competitive salary ($20.00-$25.00 per hour). Benefits include medical, dental, vision, Paid Time Off program, holidays, 401k and more!!! A growing company with opportunities for advancement Company sponsored training, tuition reimbursement, and other learning opportunities Free meals each shift Full-Time position. Possibility for 4/40 in the future. Job Description The Lead Front Desk Reception Concierge performs all reception and clerical duties including phones, greeting guests and residents, mail management, data entry and triage complaints. As the face of the company, the successful candidate will be polished, professional, approachable, friendly and compassionate with outstanding people skills. Must have a clear understanding of professional communications. Will play a lead role with oversight to other concierges. Will continually provide "white glove" service to residents, guests and team members.

Requirements

3+ years prior experience as a receptionist or related field highly preferred
Exceptional Windows platform applications: Excel, Word, Power Point
Can think on their feet and solve problems
Ability to pivot tasks quickly
Supervisory skills
Multi-tasking guru, ability to organize multiple duties simultaneously
Remains calm under stress
Excellent verbal and written communication skills
Ability to step up as needed and think on your feet
Presentable and polished demeanor

Nice To Haves

Working knowledge of Canva and CRM systems preferred

Responsibilities

Greet residents and visitors with a positive, helpful attitude while building relationships
Financial tracking and input
Problem solving while remaining calm
Assist Executive Team with a variety of administrative tasks
Answer phones in a professional manner
Sets the highest standards for positive customer relations
Participation in team meetings
Assists with scheduling of activities and transport
Participates in training others when appropriate
Works with hiring manager for staffing/scheduling needs/coverasge