Front Desk + Play Lounge- barre3 Kruse Village (Lake Oswego)

barre3•Lake Oswego, OR

11h•Onsite

About The Position

Barre3 is a fitness company with a revolutionary vision to redefine what success in fitness means, focusing on balance and empowerment. The company offers a full-body balanced workout combining strength conditioning, cardio, and mindfulness, taught in over 160 studios and on an online platform. The Operations Staff, which includes Front Desk, Play Lounge, and Support Staff, are responsible for ensuring strong client relations, maintaining an organized, clean, and welcoming studio atmosphere, and focusing on sales and membership. This team leads by example and assists the Studio Manager in daily tasks and studio maintenance according to the Policy and Procedure Manual. Barre3 encourages applications from BIPOC, People of color, People from working-class backgrounds, women, and LGBTQIA+ individuals and is committed to providing reasonable accommodations for persons with disabilities.

Requirements

The ability to provide exceptional customer service and work independently.
Must possess excellent listening, verbal and written communication skills.
Ability to multi-task and work in a fast-paced environment.
Must demonstrate initiative, self-motivation, adaptability, and flexibility.
Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making, and problem-solving skills.
Must display empathy while maintaining firm boundaries.
Must be able to work a minimum of two shifts per week (10 hours minimum).
Two years of education, or equivalent experience, in customer service, sales, or childcare is required.

Responsibilities

Provides excellent customer service to visitors and members.
Seeks to build relationships with members to provide a positive and memorable barre3 experience.
Drives and performs some sales duties by selling and upselling product offerings, classes, and retail to potential clients and existing members.
Builds strong client relations with barre3 clients while maintaining a warm and supportive environment.
Provides a safe and caring environment for barre3 children.
Executes strong communication skills and a professional presence to staff and clients.
Works together as a team to ensure that the day-to-day operations run smoothly.
Strives to be the top seller of b3 memberships, retail, and class packages; while also modeling best practices around selling to all team members.
Assists Studio Manager in writing new client emails, staff and info email accounts, client referral cards, client outreach, client accounts, and communication.
Works on special projects with Studio Manager and Operations Manager.
Helps continuously evolve barre3 studio standards, making Portland “best-in-class” for operations standards company wide.
Maintains a clean, sanitary, and organized studio atmosphere at all times.
Prepares the studio for the AM/PM classes and front desk shift.
Helps with in-studio events and off-site events.