Front Desk / Part Time

KW Property Management • Hollywood, FL

444d

About The Position

The Front Desk position is a part-time role focused on providing exceptional customer service to guests and residents at a community. The role involves monitoring access to the premises, coordinating with administrative staff, and ensuring the safety and security of the environment. The position requires effective communication skills and the ability to handle various administrative tasks while maintaining a professional demeanor.

Requirements

• High school diploma or GED; some college preferred.
• Familiarity with computer software for various tasks.
• Demonstrated organizational skills and excellent interpersonal skills.
• Strong communication skills.
• Minimum six months related experience and/or training.
• Bi-lingual English/Spanish may be required at some locations.
• Previous work experience in the hospitality industry highly preferred.

Responsibilities

• Greet all guests and maintain high-quality customer service.
• Monitor and authorize entrance and departure of employees and visitors.
• Follow all check-in policies and procedures without exceptions.
• Coordinate with office administrative staff to maintain and update unit owner information.
• Utilize proper phone etiquette for all incoming and outgoing calls.
• Report any violations of the Rules and Regulations.
• Observe precautions to protect residents, guests, and property.
• Maintain the key control system and ensure all keys are accounted for.
• Familiarize with fire alarm system operations and report incidents to management.
• Call police or fire departments in emergencies.
• Follow emergency response standards and coordinate with management.
• Write reports of daily activities and irregularities.
• Report maintenance items to the Association office.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED