Front Desk Operator

MOADDEL LAW FIRM APC • Los Angeles, CA

just now • $21 - $26 • Onsite

About The Position

We are seeking a professional and reliable Front Desk Operator to join our team in Los Angeles. This role is critical in creating a welcoming environment for clients and ensuring smooth daily office operations. As the first point of contact for clients and visitors, you will play a key role in supporting both our Immigration and Criminal Defense departments. This is an excellent opportunity for someone interested in the legal field who is highly organized, client-focused, and eager to grow within a fast-paced professional environment.

Requirements

• Minimum 2 years of experience in a receptionist, front desk, or similar role
• Fully bilingual in English and Spanish
• Strong customer service and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast paced environment
• Tech savvy and comfortable using Google Workspace and case management software
• Professional, reliable, and proactive demeanor
• Strong communication skills and ability to handle sensitive information confidentially
• High School Diploma or equivalent required
• Physical Requirement: Ability to lift up to 20 pounds
• Legally authorized to work in the United States

Nice To Haves

• Experience working in a law firm or professional office environment preferred

Responsibilities

• Serve as the first point of contact for clients, visitors, and staff, providing a professional and welcoming experience
• Greet clients, direct them to appropriate areas, and notify staff of their arrival
• Assist clients with document collection, uploads, and case file organization
• Digitize and enter case information into case management systems accurately and confidentially
• Provide translation assistance during client meetings when needed
• Prepare legal documents, correspondence, and client materials for pickup or mailing
• Assemble and mail FOIA, USCIS, and EOIR packets in compliance with deadlines
• Maintain organized filing systems for both physical and digital documents
• Monitor and maintain reception area cleanliness and professionalism
• Assist with office operations including supply management, office setup, and administrative support
• Coordinate with internal teams to ensure smooth daily operations
• Assist with special projects and administrative tasks as assigned

Benefits

• We offer medical insurance with a 50 percent employer contribution, dental and vision insurance, holidays, PTO, and a retirement plan.
• This role offers the opportunity for growth and professional development within a dynamic legal environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED