Front Desk/Office Assistant
About The Position
At The Learning Experience®, we pride ourselves on creating a warm, welcoming, and professional environment for our children, families, and staff. The front desk is the heart of our center — it’s the first point of contact for families and plays a critical role in daily operations and communication. We are seeking a friendly, detail-oriented Front Desk / Office Assistant who excels in customer service, thrives in a fast-paced environment, and is comfortable supporting classrooms when needed. The Front Desk / Office Assistant is responsible for managing front desk operations, supporting administrative tasks, and providing excellent customer service to families and visitors. This role also includes assisting in classrooms as needed, making prior experience working with children an important requirement.
Requirements
- Previous experience in a front desk, office assistant, or customer service role
- Experience working with children in a childcare, school, or similar setting
- Strong attention to detail and organizational skills
- Friendly, professional, and approachable demeanor
- Ability to multitask and remain calm in a busy environment
- Comfortable supporting classrooms when needed
- CPR/First Aid certification (or willingness to obtain)
- Ability to meet all state and center background clearance requirements
Responsibilities
- Greet families, children, and visitors in a warm, professional, and welcoming manner
- Answer phones, respond to emails, and direct inquiries appropriately
- Manage daily attendance, sign-in/out procedures, and general front desk operations
- Support administrative tasks such as filing, data entry, and document organization
- Maintain confidentiality of family, staff, and center information
- Assist leadership with scheduling, communication, and daily operational needs
- Provide clear, friendly, and professional communication with families
- Support enrollment inquiries, tours, and parent questions as directed
- Help maintain a positive first impression of the center at all times
- Step into classrooms to assist with supervision, transitions, or coverage as needed
- Support teachers with routines such as meals, toileting, and transitions
- Maintain child safety and follow all classroom and licensing procedures
Benefits
- Supportive leadership and collaborative team culture
- Ongoing training and professional development
- Opportunities for growth within The Learning Experience
- Competitive compensation based on experience
- A welcoming, family-focused work environment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
