Front Desk / Office Assistant

Newberry Physical Therapy | Chapin Rehabilitation Clinic • Newberry, SC

3d • Onsite

About The Position

Newberry Physical Therapy and Sports Medicine Clinic is seeking a reliable, organized, and people-focused Front Desk / Office Assistant to support our busy outpatient physical therapy clinic. This role is essential to keeping the clinic running smoothly and creating a positive experience for our patients.

The ideal candidate enjoys working in a fast-paced environment, is comfortable multitasking, and communicates professionally and calmly with patients, staff, and insurance providers.

This position requires frequent task-switching. You may be answering phones, checking in patients, navigating insurance portals, and responding to staff requests—sometimes at the same time. Maintaining composure, accuracy, and kindness is essential.

This role is not well-suited for someone who prefers slow, highly predictable workflows or minimal public interaction.

Newberry Physical Therapy and Sports Medicine Clinic, Inc. is an established outpatient physical therapy clinic serving the Newberry, South Carolina community.

Requirements

• Strong computer and phone skills; comfort learning new software systems
• Excellent communication and customer-service skills
• Organized, dependable, and detail-oriented
• Able to multitask effectively in a fast-paced environment
• Self-motivated and works well as part of a team
• Professional appearance and demeanor
• Able to pass a background check

Nice To Haves

• Prior medical or front-office experience preferred, but not required
• Enjoys helping people and problem-solving
• Stays calm under pressure
• Learns quickly and follows instructions well
• Takes pride in being reliable and professional

Responsibilities

• Greet patients and provide a friendly, professional front-office experience
• Answer phones, schedule appointments, and respond to patient inquiries
• Perform insurance pre-authorizations and verify coverage
• Enter and maintain accurate patient and insurance data
• Collect patient payments and process transactions
• Maintain organized records and support general office operations

Benefits

• Part-time employees are eligible to participate in company's SIMPLE IRA plan after one year of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed