Front Desk Night Audit- Columbus

Valley Hospitality Services•Columbus, GA

1d•Onsite

About The Position

Overview: Responsible for maintaining daily financial reports and providing exceptional customer service when checking guests in/out of hotel. · Check figures, postings, and documents for accuracy. · Record, store, access, and/or analyze computerized financial information. · Control and secure cash and cash equivalents for property according to cash handling policy and procedures. · Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. · Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. · Audit statistical, financial, accounting, auditing, or payroll reports and tables. · Audit and reconcile all revenue postings. · Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. · Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. · Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. · Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. · Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. · Comply with quality assurance expectations and standards. · Perform other reasonable job duties as requested by Supervisors. · Must always be aware of current rates, packages, and promotions. · Log and deliver all messages, packages, and mail in a timely professional manner. · Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.

Requirements

High school diploma or GED required
Must be 18+ years old
Detail oriented with strong verbal/written communication skills required
Able to work well in stressful situations and maintain composure under pressure
Strong mathematical skills required to complete payment processing
Must pass a background check and drug screen
Must be able to stand/walk for extended periods of time
Able to lift, carry, push, and pull up to 10-25 lbs

Nice To Haves

Microsoft Office Suite (Outlook, Excel, Word) preferred

Responsibilities

Maintaining daily financial reports
Providing exceptional customer service when checking guests in/out of hotel
Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property according to cash handling policy and procedures
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers
Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards
Perform other reasonable job duties as requested by Supervisors
Must always be aware of current rates, packages, and promotions
Log and deliver all messages, packages, and mail in a timely professional manner
Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner