Front Desk Night Audit - Inn at Canaan

The Inn at Canaan•Davis, WV

3d•$15•Onsite

About The Position

Come work where the mountains meet the stars! Nestled in the breathtaking beauty of Canaan Valley, the newly restored Inn at Canaan is growing fast — and with new luxury suites and cabins on the horizon, now is the perfect time to join our hospitality family. We’re looking for a cheerful, detail-oriented Night Audit Agent to be the friendly face and steady hand that keeps our guest experience seamless overnight. Compensation : $15.00 per hour Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Requirements

Previous front desk experience preferred.
High School Diploma/GED
Excellent verbal and written communication skills
Adaptability
Ability to stand/sit for 8 hrs length of time
Ability to lift 30 lbs.
Ability to bend frequently during a shift
Ability to read, write, understand and speak English
Ability to work 11 pm to 7 am.

Responsibilities

Deliver exceptional experiences for our guests
By Cheerful, Outgoing, and Happy to our guests...if you are smiling they are smiling!
Monitor guest accounts and post charges
Reconcile guest charges through the night audit process
Register guests and assign them a guest room
Compute bills and collect payments from guests
Make and confirm reservations over the phone and online
Answer the phone and operate the telephone switchboard
Maintain responsibility for safekeeping and issuance of keys
Be informed of all events taking place at the hotel on a daily basis
Greet and welcome all guests in a professional and hospitable manner
Review accounts and charges with guests during the checkout process
Issue room keys and help guests transport their luggage to their rooms
Perform other duties as assigned