Front Desk & Member Experience Associate

D1 Training • Glenview, IL

8d • $18 • Onsite

About The Position

D1 Training is a results-driven strength and conditioning facility built on the philosophy of training like an athlete. We work with youth athletes, adults, and teams to build strength, improve performance, and develop confidence. Our mission is simple: You pick the goal, we help you get there. We’re building a high-energy, team-first culture and looking for someone who can represent that every time someone walks through the door.

This is not a typical front desk job. You are the first impression, the energy setter, and the connector between members and coaches. You’ll be responsible for creating a welcoming, organized, and high-energy environment while supporting daily operations, sales, and member experience. If you like being around people, staying active, and being part of a team, this is a great fit.

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Requirements

• High energy and positive attitude
• Reliable and consistently on time
• Comfortable talking to people and building relationships
• Able to multitask and stay organized in a fast-paced environment
• Coachable and willing to learn
• Takes pride in keeping a clean, professional space

Nice To Haves

• Interest in fitness, sports, or training is a plus

Responsibilities

• Greet every member by name with energy and enthusiasm
• Check members in and manage class flow
• Answer questions in person and over the phone
• Create a positive, team-oriented environment
• Handle transactions, memberships, and retail sales
• Answer calls and respond to inquiries
• Confirm appointments and manage scheduling
• Keep the front desk and lobby clean and organized
• Capture photos and videos of workouts and members
• Post content to social media (Instagram, etc.)
• Help showcase the energy and culture of the facility
• Light cleaning (floors, turf, trash, bathrooms)
• Restock drinks, snacks, and merchandise
• Support opening and closing procedures

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Free D1 membership
• Fun, high-energy work environment
• Opportunity for growth within the business

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees