Front Desk & Member Experience Associate

D1 Training - North Shore • Glenview, IL

9d • $18

About The Position

D1 Training is a results-driven strength and conditioning facility built on the philosophy of training like an athlete. We work with youth athletes, adults, and teams to build strength, improve performance, and develop confidence.

Our mission is simple: You pick the goal, we help you get there.

We’re building a high-energy, team-first culture and looking for someone who can represent that every time someone walks through the door.

This is not a typical front desk job. You are the first impression, the energy setter, and the connector between members and coaches.

You’ll be responsible for creating a welcoming, organized, and high-energy environment while supporting daily operations, sales, and member experience.

If you like being around people, staying active, and being part of a team, this is a great fit.

Requirements

• High energy and positive attitude
• Reliable and consistently on time
• Comfortable talking to people and building relationships
• Able to multitask and stay organized in a fast-paced environment
• Coachable and willing to learn
• Takes pride in keeping a clean, professional space

Nice To Haves

• Interest in fitness, sports, or training is a plus

Responsibilities

• Greet every member by name with energy and enthusiasm
• Check members in and manage class flow
• Answer questions in person and over the phone
• Create a positive, team-oriented environment
• Handle transactions, memberships, and retail sales
• Answer calls and respond to inquiries
• Confirm appointments and manage scheduling
• Keep the front desk and lobby clean and organized
• Capture photos and videos of workouts and members
• Post content to social media (Instagram, etc.)
• Help showcase the energy and culture of the facility
• Light cleaning (floors, turf, trash, bathrooms)
• Restock drinks, snacks, and merchandise
• Support opening and closing procedures

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Free D1 membership
• Fun, high-energy work environment
• Opportunity for growth within the business

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed