Front Desk Manager
Marriott•New York, NY
4h•$65,000 - $75,000
About The Position
The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members.
Requirements
- High school diploma or equivalent
- Previous Front Office management experience is required
- Excellent verbal and written English communication skills, second language helpful
- Ability to access, retrieve, and leverage information from the hotel PMS system
- Ability to multitask and prioritize
- Excellent problem solving and creative thinking skills
- Ability to maintain the confidentiality of information
- Strong leadership and communication skills
- An aptitude for self-motivation
- A can-do attitude and a hands-on approach
- Strong computer skills
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
- Effective listening skills to understand and clarify concerns from team members and guests
Nice To Haves
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
