Front Desk Host- Part Time (12-16 hrs/ Week)

Heyday Skincare - Denver•Denver, CO

10h

About The Position

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Requirements

Must be able to work Fridays & Saturdays
Outstanding customer service and problem-solving skills
Ability to prioritize and multi-task within a fast-paced environment
Able to initiate tasks and perform duties without direction
Excellent communication skills.
Friendly and professional phone and email etiquette
Must have superior organizational skills
Flexibility to work weekends, opening shifts, and closing shifts

Responsibilities

Provide high-level customer service and hospitality to clients.
Educate clients on current promotions, memberships, packages, and future appointments.
Assists with re-stocking products and assist clients with product sales and returns.
Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
Support the Skin Therapists to ensure a successful check-in and check-out process.
Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
Assist with the training and coaching of new hires.