Front Desk Host
About The Position
How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop , we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host ! Help keep the party going at our Tempe, AZ beauty shop. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling beauty treatments when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! Calling all cosmetologists, hair wizards, and style gurus! Floyd's 99 Barbershop in Tempe is where talent meets a seriously good time. Smack in the middle of all the action-our shop is always buzzing with energy and fresh fades. We're all about bold cuts, killer colors, and a laid-back, rock-and-roll vibe where your creativity can shine. With solid pay, awesome tips, and benefits that actually matter, you'll love coming to work. Plus, our team is the kind that hypes you up-not the kind that steals your shears. If you're ready to bring the style and the smiles, Floyd's 99 in Tempe is waiting for you. At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!
Requirements
- 2+ years of customer service experience in the retail, hospitality, or beauty industries
- Experience working in a fast-paced environment
- Fantastic collaboration skills with an ability to communicate over the phone and in person
- Commitment to helping others and working with a team
- Organizational skills, attention to detail, and time management abilities
- Ability to maintain confidentiality
- Ability to work a flexible schedule, including nights and weekends
- Weekends and evening availability are of high value to us
Responsibilities
- Answering phone calls
- Scheduling appointments
- Answering questions
- Taking messages for staff
- Speak with customers about their desired services and give them pricing information
- Upselling beauty treatments when possible
- Generate quotes
- Figure out wait times
- Assist with general cleaning duties
- Maintaining a positive, seamless retail environment
Benefits
- Bonus potential
- Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
- Ongoing opportunity for growth
- Health benefits for full-time employees, including medical, dental, and vision
- Fun and relaxed environment where you can truly be yourself
- Nationwide locations, making it easy to relocate while continuing your professional journey
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
