Front Desk Host

Wicker Park • Chicago, IL

16h • $16 • Onsite

About The Position

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop , we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host ! Help keep the party going at our Chicago, IL barbershop. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! APPLY TO BE OUR FRONT DESK HOST! Welcome to Floyd's 99 Barbershop in Wicker Park, where style meets urban creativity in one of Chicago's most eclectic neighborhoods. Situated amidst cool cafes, unique boutiques, and the vibrant arts scene, our shop is at the center of it all, offering the perfect place to grow your craft and vibe with the community. We take pride in offering innovative cuts, bold styles, and a laid-back atmosphere where every client feels like family. Our team is made up of passionate barbers and stylists who support one another, push creative boundaries, and are all about providing exceptional experiences-no egos allowed. If you're ready to be part of a high-energy, inclusive crew that thrives on creativity, collaboration, and making clients feel their best, you'll fit right in with us! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answering phone calls
• Scheduling appointments
• Answering questions
• Taking messages for staff
• Speak with customers about their desired services
• Give customers pricing information
• Upselling treatments or products when possible
• Generate quotes
• Figure out wait times
• Assist with general cleaning duties
• Maintaining a positive, seamless retail environment

Benefits

• Bonus potential
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed