Front Desk Guest Ambassador

Precision Imaging Centers • Jacksonville, FL

4d • Onsite

About The Position

As a Front Desk Guest Ambassador, you’ll be the welcoming face of our center—providing an exceptional first impression for every patient. You’ll ensure a smooth check-in experience, support daily front-desk operations, and guide patients through their visit with confidence and care.

Requirements

• High school diploma or equivalent required; college or healthcare coursework preferred
• 2+ years of customer service experience in healthcare, hospitality, retail, or similar fast-paced settings
• Excellent verbal, written, and interpersonal communication skills
• Ability to multitask while maintaining accuracy and attention to detail
• Reliable, team-oriented, and comfortable working PRN/as needed
• Able to sit or stand for extended periods and lift up to 25 lbs

Responsibilities

• Warmly greet patients and provide outstanding service throughout their visit
• Check in and register patients; verify insurance and demographic information
• Handle appointment scheduling and phone calls with professionalism
• Process payments and financial transactions accurately
• Educate patients on available services, including optional genetic testing
• Encourage patient feedback and Google reviews
• Maintain a clean, organized, and welcoming front lobby environment

Benefits

• Flexible PRN scheduling for strong work–life balance
• Competitive pay with bonus opportunities
• Supportive, team-focused environment
• Opportunities for growth and skill development

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees