Front Desk Guest Ambassador / Tech Assistant Full-time
About The Position
Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk – Guest Ambassador / Tech Assistant to our Fleming Island location. We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors. As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door. This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.
Requirements
- Prior experience in customer service, front desk, hospitality, or patient-facing roles
- Excellent verbal and written communication skills
- Ability to clearly explain information to patients
- Strong organizational and multitasking abilities
- Ability to stand or sit for extended periods
- Ability to occasionally lift items up to 25 lbs
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Greet patients and guests warmly while providing exceptional customer service (35%)
- Answer patient questions and provide information regarding procedures and wait times (35%)
- Manage patient registration and direct guests appropriately (10%)
- Promote and educate patients about available services (5%)
- Stock refreshments and encourage satisfied patients to leave reviews (5%)
- Maintain a clean and welcoming waiting area (10%)
- Participate in marketing-related initiatives and outreach when applicable
- Assist with compiling reports and supporting front desk operations
- Perform other duties as assigned
Benefits
- Medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) retirement plan
- Life and disability insurance options
- Employee assistance program (EAP)
- Opportunities for professional growth and advancement
- Competitive pay and career advancement opportunities
- Bonus opportunities based on patient reviews
- A supportive, patient-centered work environment
- Growth opportunities within a rapidly expanding organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
