Front Desk Existing Practice Member Coordinator
About The Position
Join Our Team as a Front Desk Established Patient Team Member! Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you! At TruRoots Health Center we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a Front Desk Established Patient Team Member, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans.
Requirements
- High school diploma or equivalent.
- Empathetic and patient demeanor to provide exceptional patient experiences.
- Detail-oriented and organized with an ability to manage multiple tasks seamlessly.
- Effective communicator with a genuine interest in patient well-being.
- Adaptable and resourceful in handling changes and patient needs.
- Team player who thrives in a collaborative environment.
- Skilled at striking a balance between hospitality and assertiveness
Nice To Haves
- Previous experience in a healthcare setting or customer service role is a plus.
- Proficiency in using electronic health records (EHR) systems is desirable.
- Demonstrated ability to handle patient interactions with professionalism and care.
- Strong organizational skills and attention to detail.
- Comfortable leading team discussions and huddles.
Responsibilities
- Engage with patients warmly and professionally, guiding them through their visits.
- Manage appointment scheduling and confirmations using our cutting-edge EHR system.
- Maintain accurate patient records and documentation for every appointment.
- Collaborate with the team to ensure a high percentage of kept appointments.
- Assist patients in completing required paperwork for re-exams and treatments.
- Cultivate a positive atmosphere while addressing and resolving challenges effectively.
- Lead daily team huddles to promote productivity and ensure goals are met.
Benefits
- Competitive hourly pay and benefits package.
- Opportunity for professional growth and development.
- Positive and inclusive work culture.
- Meaningful work that directly impacts patient well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
