Lodge Front Desk Day Position $13 - $14

Village Management LLCKellogg, ID
112d$13 - $14

About The Position

Responsible for Internal/External phone calls and guest service

Requirements

  • Reference check, criminal background check.
  • High school diploma or equivalent.
  • Some accounting experience required.
  • Consistent employment history.
  • Knowledge of Word and Excel required.
  • Familiarity with multi-line phone system, copier, fax, and scanner.
  • People pleasing attitude.
  • Team player.
  • Good communication skills.
  • Ability to solve problems and handle guest complaints.
  • Ability to work independently and with little supervision.

Nice To Haves

  • Knowledge of Springer Miller software preferable, but not required.

Responsibilities

  • Check guests in and out of rooms and help with any issues they may have
  • Get packages ready for check in
  • Answer internal/External calls from guests needing supplies or wanting to make a reservation.
  • Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed.
  • Resolve problems arising from guest complaints, reservation and room assignment activities.
  • Provide feedback to the other shifts and supervisor/manager.
  • Such other appropriate duties as may be required.
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