Front Desk Customer Service Sign Sales

FASTSIGNS #280601•Kent, WA

17d

About The Position

FASTSIGNS® Kent is looking for a high-energy, people-loving Sign Sales + Project Manager to join our awesome team! If you thrive in a fast-paced environment, love helping businesses solve problems, and enjoy juggling multiple projects at once, you’ll fit right in here. We are looking for a happy, easy-going, positive thinking, fun-loving and grateful person to join our thriving store. This role is a mix of inside sales, customer relationships, and project management—you’ll be the friendly face (and voice) guiding our customers from idea to installation, total comprehensive solutions. Every day is different, the team is fun and supportive, and the wins are shared together. This is not a graphic design position. What You’ll Do (Your Day-to-Day) Be the first point of contact for walk-in, phone, and email customers—bringing great energy and a helpful, can-do attitude Have fun and learn something new every day Act as an inside sales partner by uncovering customer needs, recommending signage solutions, and helping close projects Prepare estimates, create work orders, and manage multiple projects from start to finish Use HubSpot CRM to track customer conversations, follow-ups, and opportunities (we’ll train you!) Coordinate closely with production and install teams to ensure projects are accurate, high-quality, and delivered on time Build long-term relationships with local businesses, contractors, and organizations through proactive, friendly communication What We’re Looking For 2–3 years of customer service, inside sales, counter sales, or sign/print industry experience (preferred, not required). We are looking to hire someone with GREAT ENERGY! We can train the rest, but experience is a plus! Big positive energy, strong people skills with a fun, friendly, outgoing, positive team-first mindset Comfortable asking questions, recommending solutions, and helping customers move forward with projects. Comfortable pickup up the phone and keeping projects moving along! We ARE FASTSigns after all! Organized, detail-oriented, and able to juggle multiple projects without getting overwhelmed Tech-comfortable and open to learning new systems (AI, CRM, estimating tools, etc.) Reliable, adaptable, and excited about growing in a long-term role Why You’ll Love It Here Fun, supportive, high-energy team environment Work that’s creative, hands-on, and never boring Competitive pay Paid Time Off (PTO) Health & dental insurance Sales bonuses Ongoing training and real opportunities to grow your career

Requirements

2–3 years of customer service, inside sales, counter sales, or sign/print industry experience (preferred, not required). We are looking to hire someone with GREAT ENERGY! We can train the rest, but experience is a plus!
Big positive energy, strong people skills with a fun, friendly, outgoing, positive team-first mindset
Comfortable asking questions, recommending solutions, and helping customers move forward with projects. Comfortable pickup up the phone and keeping projects moving along! We ARE FASTSigns after all!
Organized, detail-oriented, and able to juggle multiple projects without getting overwhelmed
Tech-comfortable and open to learning new systems (AI, CRM, estimating tools, etc.)
Reliable, adaptable, and excited about growing in a long-term role

Responsibilities

Be the first point of contact for walk-in, phone, and email customers—bringing great energy and a helpful, can-do attitude
Act as an inside sales partner by uncovering customer needs, recommending signage solutions, and helping close projects
Prepare estimates, create work orders, and manage multiple projects from start to finish
Use HubSpot CRM to track customer conversations, follow-ups, and opportunities
Coordinate closely with production and install teams to ensure projects are accurate, high-quality, and delivered on time
Build long-term relationships with local businesses, contractors, and organizations through proactive, friendly communication